@ 2016 Ninebot Bucharest
Ninebot is easy and intuitive to ride.

FAQ

Please read answers to most common questions. If your answer isn’t bellow contact us.

Is it any restriction to use Ninebot device? The upper weight limit is 120kg. The driver must have at least 12 years and have a height of minimum 150cm and minimum 25kg. For minors we require the presence of an adult. It is recommended that the height should not exceed 205cm due to comfort in using the handlebar. People with various diseases affecting equilibrium (internal ear, Corea etc.) are not able to operate Ninebot. If you are under the influence of alcohol or substances that impair your ability to drive you can be refused. Is any form of personal protection offered? We are providing helmets to protect from accidental fall. In cold weather please take gloves to protect your hands from freezing. In light rain we will provide ponchos. It’s difficult to learn how to handle the Ninebot? It takes just few minutes to understand and practice how to operate Ninebot. We are teaching each participant how to use the Ninebot. The 20 - 30 min. practice time is not included in the tour time. I cannot arrive in time to my scheduled tour. Can I get a refund? No, you cannot. We are offering a discount to those booking more than one tour so you might get a discount to the next booked tour. It’s raining outside. Can I get a refund? Tours operates in all weater. If you don’t have a raincoat we will be providing one for you. If it’s pouring then we might delay our tour or if pouring continues we might cancel it. In the eventuality of tour cancelation you are entitled to either reschedule the tour or a full refund. Anyway please be present at meeting point at specified time and date or you might not be able to get your refund. Can I cancel or reschedule my tour? Yes you can cancel or reschedule with 2 days prior the date of the tour. After that no cancelation is possible. What should I wear during tour? We suggest to dress according to weather and comfortable for a tour. Please make sure that you have your hands free to be able to use the handlebar with both hands. Please take a shoulder bag or backpack if you have things you wish to carry with you. How many people are in a tour? We are purposely limiting the number of participants to 6 so you can have better interaction with the guide and due to sometimes crowded streets. If you have special requirements - i.e. incentive meetings / treasure hunt etc. - please contact us for a quote. Why do I have to sign a waiver form? We are providing best training and safety instructions for every participant however if you are pushing the device in a crowded environment accidents might happen. You are liable for any damage arising from wreckless usage both to others, yourself or to the device. The cost of one Ninebot is 2900EUR + VAT and will be recovered from you if device is damaged. I didn’t book via website, may I pay in cash at the meeting point? No you may not. We are allocating the Ninebot units according the needs and reservations and it is possible that there are no devices available. We can only accept payment in advance via the website. If you wish to pay via Bank transfer please contact us for payment details. Is your invoice tax free or is VAT deductible inside EU? The law inside EU prevents us to invoice services without VAT. If service is provided in Romania we are paying VAT inside Romania and this VAT is not deductible. What is included in the tour? Each participant will receive a helmet, a raincoat (if raining), a Ninebot device and a wireless audio device which will allow you to hear guide explanations loud and clear! We do not include in our fee the gratuity / tip for the guide. If I book more than 1 tour or more than 3 person do I get a discount? Yes. There are discounts available. Please contact us for the most updated discounts policy. I am student can I get a discount? Yes. There are discounts available. Please contact us for the most updated discounts policy.
ninebot Bucharest tours
Contur Management SRL Travel licence 3147 Inssurance I45258 valid until 17.04.2017
tel. +40 760 653 963 fax +40 31 42 12 218 email address
@ 2016 Ninebot Bucharest
Ninebot is easy and intuitive to ride.

FAQ

Please read answers to most common

questions. If your answer isn’t bellow contact

us.

Is it any restriction to use Ninebot device? The upper weight limit is 120kg. The driver must have at least 12 years and have a height of minimum 150cm and minimum 25kg. For minors we require the presence of an adult. It is recommended that the height should not exceed 205cm due to comfort in using the handlebar. People with various diseases affecting equilibrium (internal ear, Corea etc.) are not able to operate Ninebot. If you are under the influence of alcohol or substances that impair your ability to drive you can be refused. Is any form of personal protection offered? We are providing helmets to protect from accidental fall. In cold weather please take gloves to protect your hands from freezing. In light rain we will provide ponchos. It’s difficult to learn how to handle the Ninebot? It takes just few minutes to understand and practice how to operate Ninebot. We are teaching each participant how to use the Ninebot. The 20 - 30 min. practice time is not included in the tour time. I cannot arrive in time to my scheduled tour. Can I get a refund? No, you cannot. We are offering a discount to those booking more than one tour so you might get a discount to the next booked tour. It’s raining outside. Can I get a refund? Tours operates in all weater. If you don’t have a raincoat we will be providing one for you. If it’s pouring then we might delay our tour or if pouring continues we might cancel it. In the eventuality of tour cancelation you are entitled to either reschedule the tour or a full refund. Anyway please be present at meeting point at specified time and date or you might not be able to get your refund. Can I cancel or reschedule my tour? Yes you can cancel or reschedule with 2 days prior the date of the tour. After that no cancelation is possible. What should I wear during tour? We suggest to dress according to weather and comfortable for a tour. Please make sure that you have your hands free to be able to use the handlebar with both hands. Please take a shoulder bag or backpack if you have things you wish to carry with you. How many people are in a tour? We are purposely limiting the number of participants to 6 so you can have better interaction with the guide and due to sometimes crowded streets. If you have special requirements - i.e. incentive meetings / treasure hunt etc. - please contact us for a quote. Why do I have to sign a waiver form? We are providing best training and safety instructions for every participant however if you are pushing the device in a crowded environment accidents might happen. You are liable for any damage arising from wreckless usage both to others, yourself or to the device. The cost of one Ninebot is 2900EUR + VAT and will be recovered from you if device is damaged. I didn’t book via website, may I pay in cash at the meeting point? No you may not. We are allocating the Ninebot units according the needs and reservations and it is possible that there are no devices available. We can only accept payment in advance via the website. If you wish to pay via Bank transfer please contact us for payment details. Is your invoice tax free or is VAT deductible inside EU? The law inside EU prevents us to invoice services without VAT. If service is provided in Romania we are paying VAT inside Romania and this VAT is not deductible. What is included in the tour? Each participant will receive a helmet, a raincoat (if raining), a Ninebot device and a wireless audio device which will allow you to hear guide explanations loud and clear! We do not include in our fee the gratuity / tip for the guide. If I book more than 1 tour or more than 3 person do I get a discount? Yes. There are discounts available. Please contact us for the most updated discounts policy. I am student can I get a discount? Yes. There are discounts available. Please contact us for the most updated discounts policy.
ninebot Bucharest tours
tel. +40 760 653 963 fax +40 31 421 22 18 email address